Greet and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay, provides information regarding hotel facilities and guest accommodations to meet Hilton’s high standards or quality.

Job Responsibilities

Though job responsibilities vary based on company and venue.

• Park and retrieve cars
• Greet customers
• Manage the Valet Podium
• Organize vehicles
• Manage parking area (barricades, directing traffic, etc.)
• Protect cars
• Basic car servicing (jump a car)
• Wear a uniform
• Groom appropriately
• Hand out Claim Tickets
• Manage Keys

To clean and stock guest rooms to ensure the company’s high standards of cleanliness.

1. Ensure that meals are being served in a professional and timely manner by circulating within the outlets and communicating with the kitchen and the order takers. Handle guest complaints.  Monitor and supervise set up and maintenance of room service area to ensure that it is up to standard.
2. Ensure availability of manpower, supplies, and equipment to ensure positive guest experience. Assist in hiring, scheduling, supervision and control of cashiers, supervisors, greeters, servers and bus attendants.
3. Attend pre-meal meetings and conduct ongoing training of employees to ensure that employees continue to improve their performance.
4. Assist in the completion of reports on production and necessary requisitions. Assist in regulation of distribution of necessary supplies.

Responsible for the safeguarding of hotel property, assets, guests, visitors and employees.

 Manage the operations of the kitchen and help streamline the cooking and food preparation processes. Ensure the smooth operation of the kitchen, upholding safety and quality standards. 

Is responsible for maintaining financial records at a business, usually as part of a team.  duties include but not limited to confirming compliance with IRS rules, reconciling bank statements and balancing the ledger for regular reports. Will usually report to the senior accountant or chief financial officer.